Exterior Design warranty and guarantees statement
A one (1) year warranty will apply to all workmanship on any service provided by Exterior Design or any subcontractor working under Exterior Design.
If within twelve (12) months of the completion of the work the customer finds a significant fault in the final product of the work, the customer must inform Exterior Design. Upon inspection of the fault, if found to be a matter of poor workmanship, the work will be repaired or replaced at no additional cost to the customer.
Plants- Exterior Design has a one (1) year 50/50 guarantee on all woody plants we provide and plant. This means that if the plant dies within twelve (12) months of us planting it, we will replace the plant at 50% of the original cost.
We will provide you with quality plants, planted in the most professional manner to ensure the health of the plant. However, after that, it is the responsibility of the customer to see that the plant is watered, mulched, and cared for correctly.
Lawn installation- Exterior Design does in no way guarantee any particular level of success when installing a new lawn. Our technicians will make every effort to establish a full and healthy lawn, and to educate the customer on how to best care for the new lawn. However, to many variables are involved to guarantee a full success.Sod has a much higher success rate than seed and straw. However, improper watering and other factors can cause the loss of sod, and/or the invasion of weeds.